Frequently Asked Questions
Straight answers — no runaround. If you don't see your question here, just call or send us a message.
Does ODA Security Cameras charge monthly fees? expand_more
ODA Security Cameras does not charge monthly fees of any kind. You pay once for the equipment and the installation. The system is yours from day one — no subscriptions, no recurring invoices, no contracts to sign. This is the biggest difference between ODA and the big-name security companies. Most national providers lock you into a monthly monitoring fee that never ends. With ODA, once the job is done, you own everything outright. Remote viewing through your phone app is included at no extra cost. Support for covered issues is included. The only ongoing cost you'll ever have is if you want to add more cameras later.
Can I watch my security cameras from my phone? expand_more
Remote viewing is included with every ODA installation. We set up the app on your iPhone, Android, tablet, or computer and walk you through how to use it before we leave — live view, playback, and notifications. You don't need to figure it out on your own. Wired systems record locally 24/7, so your footage is always there even if your internet goes down. Remote access through the app resumes automatically when your connection comes back. If you ever have trouble accessing your cameras after the install, call Carter directly — not a call center.
Do I have to sign a contract with ODA Security Cameras? expand_more
ODA Security Cameras does not require contracts of any kind. There are no service agreements, no long-term commitments, and no cancellation fees. We believe the work should speak for itself — and if it doesn't, you shouldn't be locked in. This applies to residential and commercial customers alike. Whether you're getting a 2-camera home setup or a 16-camera commercial system, the terms are the same: you pay for the equipment and install, we do great work, and that's the relationship. No fine print.
How much does security camera installation cost in Ashland, KY? expand_more
The cost of security camera installation in Ashland, KY depends on several factors: how many cameras you need, what type of cameras (standard HD, 4K, PTZ), the complexity of the cable runs, and the recorder capacity. A basic residential setup with 4 cameras typically runs less than a 16-camera commercial system with long cable runs through a warehouse. ODA Security Cameras offers free on-site quotes — Carter walks your property with you, recommends exactly what makes sense, and gives you a clear number before any work begins. No pressure, no surprise fees. Call (606) 939-5883 to schedule.
Will security cameras work if my WiFi goes down? expand_more
Wired security camera systems installed by ODA record continuously to a local NVR (network video recorder) — a small box that stores your footage on-site. This recording happens 24 hours a day, 7 days a week, with no internet connection required. If your WiFi goes down, your cameras keep recording without interruption. Remote viewing through your phone app will be unavailable until your internet is restored, but it picks back up automatically — you don't need to do anything. This is one of the key advantages of a wired system over WiFi-only cameras, which stop recording entirely when the network drops.
What is the difference between wired and wireless security cameras? expand_more
Wired security cameras run a physical cable from each camera to a central recorder. They record 24/7, work without any internet connection, and are significantly more reliable over the long term. Wireless cameras connect over WiFi and are easier to install, but they stop recording when your network goes down, are susceptible to interference, and typically require cloud storage subscriptions to access footage remotely. ODA Security Cameras exclusively installs wired systems because they are more reliable, more secure, and do not require ongoing fees. The install takes longer and requires running cables through walls or attics, but the result is a system that works continuously and doesn't depend on your internet provider.
Can I add more security cameras to my system later? expand_more
Every system ODA installs is designed with expansion in mind. The recorder has open ports and the wiring approach leaves room to add cameras without redoing previous work. When you're ready to expand — whether that's one more camera or ten — we come back, assess what you need, and add it cleanly. This is especially common for businesses that start with coverage in critical areas and expand as they grow, and for homeowners who want to add coverage to a garage, shed, or second entry point after seeing how useful the first cameras are. There's no penalty for adding later.
Still Have Questions?
Give us a call or send a message — we're happy to talk through anything before you commit to anything.